Springbok Casino Terms & Conditions

These Terms and Conditions govern access to and use of Springbok Casino, including its website, casino games, promotional features, payment services and related content. By creating an account or using the platform, you confirm that you have read, understood and agreed to these Terms.

Springbok Casino is intended for customers in Canada who meet the applicable age and account requirements. Please review these Terms carefully and keep a copy for your records. If you do not agree with any provision, you must not register or continue using the service.

Acceptance of Terms

These Terms form a binding agreement between you and Springbok Casino. They apply whenever you browse the platform, create an account, deposit funds, participate in a game or claim a promotion.

Additional rules may apply to specific games, payment methods or bonuses. Those rules will be made available before you use the relevant feature and form part of these Terms. If there is a conflict, the specific rule will apply only to the relevant feature unless stated otherwise.

You are responsible for reading the current version of these Terms before using Springbok Casino. Continued use after an update means that you accept the revised wording.

Eligibility

You must be at least 18 years old to use Springbok Casino. You must also be legally permitted to access and use online casino services in the place where you are located.

By registering, you confirm that:

• You meet the minimum age requirement.
• The information you provide is accurate and belongs to you.
• You are accessing the platform for personal entertainment, not on behalf of another person or business.
• You will comply with applicable laws and these Terms.

Springbok Casino may restrict access from particular locations or decline registration where access is not appropriate. It is your responsibility to determine whether use of the platform is permitted where you live.

Account Registration

Only one account may be created per person unless Springbok Casino expressly approves an exception. You must provide complete and current information during registration and update it if circumstances change.

Your login details must be kept confidential. You are responsible for activity carried out through your account unless you have promptly notified Springbok Casino of suspected unauthorized access. Do not permit another person to use your account, and do not sell, transfer or otherwise make it available to anyone else.

Account names, payment details and other registration information must not be misleading, abusive or designed to conceal your identity. Springbok Casino may refuse a requested username or require corrections to account details.

Verification

Springbok Casino may carry out identity, age, address, payment method and security checks at any time. You agree to provide documents or information reasonably required for these checks within the requested period.

Documents must be genuine, current and readable. Where appropriate, Springbok Casino may use independent verification services or other lawful methods to confirm information. Until verification is completed, certain features may be restricted, including deposits, withdrawals, bonuses or gameplay.

If information cannot be verified, appears inconsistent or is not provided when requested, Springbok Casino may delay transactions, limit the account or take other action permitted by these Terms.

Deposits

Deposits must be made using a payment method registered in your own name or otherwise authorized for your use. You must not use payment instruments belonging to another person without prior approval.

Before depositing, check that the selected amount is correct. Deposits are intended for gaming activity and may be subject to transaction limits, processing conditions and additional verification. Springbok Casino does not guarantee that every payment method will be available at all times.

Any charges imposed by a bank, payment provider or currency conversion service are your responsibility. You should not deposit funds that you cannot afford to lose. A deposit does not guarantee winnings or eligibility for a promotion.

Withdrawals

Withdrawal requests may be reviewed before approval. Springbok Casino may require completion of verification, confirmation of payment ownership or reasonable checks concerning the source and use of funds.

Withdrawals will normally be returned through an approved method associated with your account. The available options, minimum amounts and processing times may vary. External banking or payment provider delays are outside Springbok Casino's direct control.

You may not withdraw funds obtained through unauthorized activity, payment reversal, abuse of a promotion or breach of these Terms. Where a balance includes bonus funds, the relevant bonus conditions must be satisfied before the applicable amount can be withdrawn.

Bonuses

Promotions are subject to the specific terms displayed with the offer. These terms may set out eligibility requirements, activation steps, minimum deposits, wagering requirements, game restrictions, maximum winnings, expiry dates and withdrawal limits.

Unless expressly stated otherwise, a promotion is limited to one offer per person, household, device, payment method or other related account. Springbok Casino may cancel or adjust a bonus where it has been obtained through an error, duplicate account, coordinated activity or other improper conduct.

You should review the complete promotion rules before opting in. If a bonus is accepted, the associated conditions apply until the bonus expires, is completed, or is removed in accordance with the promotional terms.

Acceptable Use

You must use Springbok Casino honestly, responsibly and only for lawful personal entertainment. You must follow the instructions displayed on the platform and avoid actions that could interfere with its operation or other customers' enjoyment.

You must ensure that your device, connection and software are suitable for accessing the service. Do not introduce malicious code, attempt to bypass security controls, or use tools intended to manipulate game results or platform functionality.

Prohibited Activities

The following activities are prohibited:

• Creating or operating multiple accounts without written permission.
• Providing false, incomplete or misleading information.
• Using stolen, unauthorized or disputed payment methods.
• Colluding with other customers or attempting to manipulate a game, promotion or transaction.
• Using automated software, bots, scripts or technical systems to gain an unfair advantage.
• Attempting to access another account, restricted area or non-public system.
• Using the platform for fraud, money laundering, unlawful financial activity or any other illegal purpose.
• Exploiting software errors, pricing mistakes or technical vulnerabilities without promptly reporting them.

Springbok Casino may investigate suspected breaches and may withhold relevant funds while an investigation is carried out, subject to applicable requirements.

Intellectual Property

All platform content, including trademarks, logos, text, graphics, software, game interfaces and audiovisual material, belongs to Springbok Casino or its licensors. You receive a limited, personal and non-transferable right to access the service for its intended purpose.

You must not copy, reproduce, modify, distribute, publish, reverse engineer, lease or commercially exploit any part of the platform without prior written permission. Nothing in these Terms transfers ownership of intellectual property to you.

Limitation of Liability

Springbok Casino aims to provide a reliable service but does not promise that the platform will always be available, uninterrupted or free from technical defects. Online services may be affected by maintenance, network failures, device issues or events outside reasonable control.

To the extent permitted by applicable law, Springbok Casino is not responsible for losses caused by your failure to protect account details, inaccurate information, unauthorized access resulting from your actions, payment provider conduct, or use of unsupported equipment.

Nothing in these Terms excludes responsibility that cannot lawfully be excluded. You remain responsible for reviewing transactions and reporting suspected errors without undue delay.

Account Suspension

Springbok Casino may suspend, restrict or close an account where it reasonably believes that you have breached these Terms, provided inaccurate information, failed verification, engaged in prohibited activity, or created a security or financial risk.

An account may also be restricted where required for operational, compliance or responsible gambling reasons. If an account is closed, you must not open another account unless Springbok Casino gives permission.

Subject to any applicable rights and review procedures, balances may be handled after account closure according to these Terms, relevant promotional rules and the circumstances leading to the action.

Privacy

Springbok Casino collects and uses personal information to create and manage accounts, process payments, provide customer support, maintain security, meet operational obligations and improve the platform.

Information may be shared with service providers and verification partners where necessary for these purposes. Personal information is handled according to the applicable privacy notice, which explains data practices and available choices.

You should provide only information that is accurate and necessary. If you believe your account information is incorrect or your privacy has been affected, contact customer support through the available support channel.

Responsible Gambling

Springbok Casino supports informed and controlled play. Gambling should be treated as entertainment and not as a way to earn income, recover losses or resolve financial difficulties.

Set a budget and time limit before playing, and do not gamble with money needed for essential expenses. Avoid playing when distressed, impaired or under pressure. If gambling no longer feels enjoyable or manageable, stop and seek appropriate assistance.

Account limits, time-outs and other play management tools may be available through the platform or customer support. Requests for restrictions should be made before depositing or playing further whenever possible.

Amendments

Springbok Casino may amend these Terms to reflect changes to the platform, payment services, promotions, security practices or operational requirements. The updated version will be published on the website with its effective date where appropriate.

Changes will apply from the stated effective date. If you do not accept an update, you must stop using the service and may request account closure, subject to outstanding verification, transactions and applicable conditions.

Contact Information

For questions about these Terms, account access, transactions, verification or responsible gambling tools, contact Springbok Casino through the support channel at [email protected]. Please include enough information for the support team to identify your request, but do not send passwords or complete payment credentials.

Customer support may request additional information to protect your account. These Terms do not replace any specific game rules, promotional conditions or privacy information that may apply to your use of Springbok Casino.

Last updated: 9 September 2026